Vehicle Tracking Systems for Workforce Management
06-26-2013 at 04:14 PM
Category: Work Management

Keeping business costs down is essential in any industry. That challenge is difficult when part of a company's staff is on the road. Costs are all over the place because of fuel prices combined with traffic and routing problems. The company's management is also worried about increased employee costs due to overtime. Tracking where the company vehicles are going and what kind of hours the staff is spending on the road is essential. With GPS tracking workforce management becomes much easier.

With GPS tracking the company can see where any vehicle is at a given time. For companies that dispatch vehicles to calls, this ability offers the chance to route the nearest vehicle to the call to limit fuel costs and cut employee time on the road. This can enhance company response time and improve customer service ratings at the same time.

For a company that has drivers running regular routes, GPS tracking offers the chance to check how efficient those routes are. Being able to see when staff members are spending large amounts of time on the road will enable the company to adjust routes and improve fuel and employee efficiency. That can keep fuel costs to a minimum.

By using the information available from GPS tracking workforce management is more transparent. Managers can track where drivers are at any time. If drivers are spending too much time on calls or padding their hours, the pattern becomes easier to spot. This can make the driver accountable to his or her employer in ways that was not available before.

With GPS tracking workforce management is more efficient. GPS tracking can improve communication between driver, employer, and customer. Many times, the driver has to explain to the customer and to their employer why a delivery or a scheduled service suffered a delay. The GPS can tell if the driver was in traffic or delayed at a previous stop. This enhances communication between the driver and the employer. The employer can also communicate with the customer about the delay and to give an estimated arrival time.

This technology can improve employee retention. A manager can improve the driver's hours when using GPS tracking to make routing more efficient. Many companies expect their drivers to work any hours necessary to get their routes done. But, if the routes are inefficient, that can mean long hours spent in traffic or driving long distances. For employees who work on commission, this inefficiency is aggravating and has a negative impact on their paycheck. When the GPS data shows these inefficiencies, and the employer makes adjustments, the driver's hours will stabilize and this makes work more enjoyable and increases employee retention.

Companies reduce additonal costs by using GPS tracking systems to validate employee time, eliminate the unauthorized use of vehicles, send notification when to schedule maintenance on your vehicles and equipment, and now integrate accounting/billing systems with routes to eliminate office work.

A company will also see a reduction in their environmental impact by using GPS tracking. With more efficient routing and reducing the time spent on the road, the amount of fuel used should go down noticeably. That will cut the fuel used and the emissions the vehicles put out. That will markedly lower the carbon footprint of the fleet.

With GPS tracking workforce management becomes easier, transparent, and efficient. This has a positive impact on the company's profits, the employee's satisfaction, and the customer's happiness. Find out how this technology can help your company today.

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